This PIP assessment question on mental health is important for people who may be suspected to have hearing complications, learning complications, autism, stress, anxiety, or other mental health concerns. 1.13.6 Requests for supplementary advice may be made to APs by telephone and/or through the PIPCS and/or the PIPAT, depending on the nature of the request. Summary: Claimant experience of telephone-based health assessments for 1.9.7 Age is not a medical cause of incapacity but it can be an indicator of disease progression. What benefits are available for mental health carers? How do I manage my money if I have to go into hospital? You have accepted additional cookies. I had a horrible experience with the assessor. 1.15.30 The HP should also ensure that the claimants health professional understands that a written record will be made of any information given during the telephone conversation and that this will be available to the patient at a later date unless there is harmful information. 1.10.5 The HP should clearly outline their reasons for selecting the no review required option using the free text box for example, the claimants level of functional ability is stable and will not improve or deteriorate in the long term or the claimant is due to undergo surgery and it is likely they will no longer experience their current functional limitations in X months.. We have come across some bad results from telephone assessments particularly on Mental Health descriptors. Helps you take control of your household spending. However, HPs should be prepared to adapt their approach to the needs of the particular claimant, not taking a prescriptive approach and ensuring that claimants are able to put across the impact of their health condition or impairment in their own words. The DWP decision makers will now look at your PIP claim, and its supporting evidence which includes: The DWP will then send you a letter once theyve made their decision, explaining why you will or wont get PIP. The issue here is that the DWP may not know whether the power of attorney is a lasting PoA, which must be registered whilst the donor has capacity, then once registered it remains valid even if capacity is lost but DWP is not always told. They later changed the award because they looked into everybody's claim as they felt they hadn't been properly awarded and I . You are most welcome to join today! For example, it might be reasonably expected that a 25 year old man who is otherwise healthy but has lost his lower leg in an accident might adapt well to the loss. The PIP medical assessment consists of several parts and will last on average, 60 minutes: In this part of the assessment, the health professional will ask you a series of questions about how your condition affects your everyday life. This could include advising on the nature of a diagnosis, the use and significance of medication, the interpretation of functional examination findings, the significance of special investigations and the nature of surgical or other treatments, requesting non-prescriptive advice of a general nature on the likely functional restrictions arising from a specific health condition or impairment, requesting advice on whether a claim is being made for substantially the same condition as a previous claim, to inform a fraud investigation (such requests are likely to be rare). The HP should use the free text box to clearly describe why they have selected the review point and the potential change to the claimants level of functional impairment that may lead to a review being necessary. What type of dwelling does the claimant live in and do they live alone or with others? Informal observations should be recorded in the report, for example: I observed them and they appeared to have no difficulty with; I saw him lean heavily on a walking stick when entering the consulting room. We explain the following: Firstly, you shouldnt expect the PIP assessor to be favourable towards you. Advice should be clear, succinct, justified and in accordance with the consensus of medical opinion. 1.8.9 Exportability cases are identifiable by the fact that the claimants address will be outside the UK and there will be a PIP2 (exp) with the case. Pip phone assessment Scope | Disability forum 1.8.20 The consultation report is primarily for CMs, but the claimant has a right to see it and can request a copy from the DWP. These kinds of psychological disorders are referred to as such since they can make a person impaired and dysfunctional in his or her important areas in life. No two people are affected in the same way but let us look at some of the possibilities. HPs should give consideration to the fact that in cases of complex conditions, knowledge and involvement of the GP may be limited, with specialist practitioners potentially better placed in some cases to provide useful evidence. DLA claimants aged under 16 and those who were aged 65 or over on 8 April 2013 will not be affected. You can learn more about having an assessment at home by buying this book on this website. 1.7.25 Should the HP fail to obtain an unequivocal answer to whether the claimant is terminally ill or their prognosis, their advice to the CM must be founded on the balance of medical probability, which should if possible be evidence based. If the diagnosis is unclear the HP should record the condition as described by the claimant describing the symptoms, rather than trying to guess at the underlying pathology. It is paid to make a contribution to the extra costs that disabled people may face, to help them lead full, active and independent lives. You can learn more about autism in affected people by buying this book here. The Department for Works and Pensions (DWP) temporarily suspended Personal Independence Payment (PIP) face-to-face assessments in March and a decision on whether to extend that measure is expected . All HPs undertaking assessments on behalf of DWP must be registered practitioners who have also met requirements around training, experience and competence. In a reasonable time: Does it take you a lot longer to do the activity than it would take most people? 1.6.9 Different types of questions should be used where appropriate: open questions which need more than a yes or no answer (for example, Tell me about, What do you do when, How do you) encourage the claimant to describe how their health condition or impairment affects them, closed questions which need a specific answer (for example, Can you, How often) are needed when establishing a fact, such as how often medication is being taken, clarifying questions invite the claimant to explain further some aspect of what they have said (for example, Let me make sure Ive understood this correctly), extending questions allow the HP to develop the story the claimant is giving (for example, So what happens after). Citizens advice. HPs should ensure that this does not create an unfair perception of the young persons abilities and the impact of their health condition or impairment. If the claimant agrees, the HP should complete and send the relevant referral form to the claimants GP, and give the claimant a copy. where there is uncertainty about descriptor choice because of contradicting or unclear evidence has been received. Personal Independence Payment (PIP) is a benefit for working age people who have a disability or long-term health problem and have difficulty or need help with daily living activities and/or getting about. He reported that bending would cause pain or worsening of his symptoms so movement of the spine was not assessed. 1.3.9 APs may receive referrals from DWP for claimants who have a condition which means that they need additional support from DWP and the AP during the PIP application process. In such cases, where the available information is consistent, the HP should consider whether they can use their own expert clinical knowledge of the condition(s), its severity and known impact in other areas to determine, on the balance of probabilities, the likely impact in the remaining areas. 1.6.51 If the claimant is uncooperative during a consultation, the HP may terminate the consultation where they have gathered sufficient evidence to complete the assessment report and provide advice for the CM. This new document has been designed to focus on the information to be checked at the award review stage and to determine whether there have been any relevant changes in the claimants condition(s) or needs across all descriptors since their current PIP award began. Each descriptor has a score. 1.5.5 Although each case should be determined individually, the following types of case should not normally require a consultation: the claimant questionnaire indicates a low level of disability, the information is consistent, medically reasonable and there is nothing to suggest under-reporting, the health condition(s) is associated with a low level of functional impairment, the claimant is under GP care only and there is no record of hospital admission. You dont become too concerned about the word severe since anxiety and distress can appear different in severe expressions in affected people. 1.6.42 Clinical findings from a musculoskeletal examination should be recorded in plain English, for example able to place hands at the back of the head, able to reach above the head to help the CM understand the details of the examination. After that, the people in charge would see if you are eligible or not to get PIP. The entitlement threshold for each component is 8 points for the standard rate and 12 points for the enhanced rate. Evidence can include, but is not limited to: the PIP claimant questionnaire where the claimant describes their circumstances and the impact of their health condition or impairment, further evidence for example factual report from the GP, hospital report, other health and social care professionals involved in the claimants care, consultation the history, informal observations and clinical findings. DS1500s will be sought and paid for by the DWP. In such cases the claimant may not be able to give an accurate account of their health condition or impairment, through a lack of insight or unrealistic expectations of their own ability. Discussion and questions: The Health Professional will ask you questions about how your health affects your everyday life. 1.10.8 Selecting the Yes box will indicate that the claimants functional restriction is likely to still be present at the recommended point of review, regardless of whether it is likely to improve, remain the same or deteriorate. 1.15.3 For consent to be lawful under Data Protection Legislation, (Data Protection Act 2018 and UK GDPR) it must be informed, freely given, specific and unambiguous and as straightforward to withdraw as it was to give in the first place. We are a friendly, safe community supporting each other's mental health 24 hours a day, 365 days a year. This section also covers other areas on which HPs may be asked to provide advice. These kinds of payment are given by the PWD to the people who are suffering from a long time illness or some physical disability to support them with their daily lives. The PIP decision timescale (How long does it take?) - OptimistMinds How can I appeal a decision about my benefits? However, HPs should consider the type and context of certain medications, for example use of depot antipsychotic injections in psychotic disorders. Wherever possible, the record should contain specific examples to illustrate difficulty with activities. 1.6.53 On most occasions the claimant is likely to have one, or possibly 2, companions. everything you need to know before the call - Daily Record How your condition affects you from day-to-day make sure you read the. However, claimants must clearly indicate that they agree to the statement- for example by signing their name or ticking a box next to it. This list is not definitive and the location should take into account the need to provide an appropriate venue to enable the claimant to attend the assessment. PIP telephone assessment questions was created by drummer53 I have a telephone assessment tomorrow and I've been through all the guides but can find anything about what to expect in a telephone assessment, like what questions they ask or how they trip you up. to intervene on your behalf. What illness qualifies for PIP? | Disability Claims When you have fulfilled your PIP form and sent it to DWP, this kind of department will be sending you an appointment letter. His diabetes was not well controlled and he had become depressed. The HP must explain to the claimant that they are going to carry out a functional examination but that it will be different from the clinical examination they might get at their GP's surgery. The illness that qualifies for PIP is the illness that is considered to be a long-term condition and this kind of condition should need regular support for needs and some may be limited in mobility. Cognitive disorders (Types, Symptoms & Treatment Options) . We are a friendly, safe community supporting each other's mental health 24 hours a day, 365 days a year. To help us improve GOV.UK, wed like to know more about your visit today. You are most welcome to join today! In common law jurisdictions the term is most commonly used to refer to a type of tort lawsuit in which the person bringing the suit (the "claimant" in English Law or "plaintiff" in American jurisdictions) has suffered harm to his or her body or mind. The claimant or companion may keep the notes and do not have to provide a copy to the HP, although the HP may record that notes were taken. If they feel confident doing this and it would be in line with the consensus of medical opinion, then a paper-based review may still be possible, referring to such in the summary justification. Not sure how it will work with me talking rather than the person as only they can describe their day to day difficulties. There are 3 main benefits that you can claim if you regularly need support to manage your mental health: Personal Independence Payment (PIP) for people over 16 to State Pension age. 1.3.7 Should the HP discover a case that appears to fall under the SREL provisions, it should be processed under the fast-tracked SREL arrangements. Proof of consent is not necessary needed before information is released by hospitals, trusts and clinics funded by the NHS or local authorities. Babyroobs is right they are turning down more than they award at the moment so just be prepared to make a mandatory reconsideration. This may be particularly important where the claimant has a mental, cognitive or intellectual impairment. Am I eligible for Employment & Support Allowance (ESA)? 1.7.33 Occasionally, the HP will encounter a case where the contents of the DS1500 reveal that the author has completely misunderstood its purpose; for example, where there is no implication that the claimant is suffering from a terminal illness. Low mood and paranoid feelings were a significant feature of her schizophrenic episode. HPs may be able to observe relevant aspects of the claimant's appearance for example how well kempt they are and whether they look under or over weight, during face to face consultation. HPs should remember that prognosis can be uncertain and if in their opinion life expectancy is, on balance, likely to be less than 6 months, they should advise accordingly. It is not the HPs opinion of what the claimant should be able to do. The information gathered forms part of the suite of evidence and should be included in the assessment report provided to the DWP and referenced in their advice. Go. Such examinations should be tailored to the individual claimant and will vary depending on the nature of the disabling conditions present. More than once: Can you repeat the activity as many times as you are required to? 1.7.31 Should an HP identify that a claimant is likely to meet the SREL conditions during a consultation and the claimant is aware of their condition, the HP should treat the case as a SREL referral. 1.9.4 Advice must be, logical, take into account current advances in medical care, be medically consistent and should reflect the evidence on likely prognosis from the claimants professionals where available. Healthcare professionals who carry out face-to-face assessments of benefit claimants have lied, ignored written evidence and dishonestly reported the results of physical examinations, according to a two-month Disability News Service (DNS) investigation. The physical examination will make you engage in physical movements to show if you are capable of moving some limbs. The HPs evaluation could include the level of expertise of the individual offering the opinion; their direct knowledge of the claimants health condition or impairment; and whether it is medically reasonable. If they still require something in writing, the HP should email them a letter providing assurance that consent is held and quoting the GMC advice. Assessments may still be carried out by telephone or video, but you might be asked to attend an assessment centre. This should be explored through further questions to develop this detail. 1.4.11 Where a claimants condition has been deemed harmful and captured in the relevant screen in the PIPAT or PIPAT mobile, this harmful information will be included on either the assessment report form (fast-track paper review) (PA2), assessment report form (paper review) (PA3), assessment report form (consultation) (PA4) or supplementary advice note (change of advice) (PA6). Once good diabetic control was maintained his mental health condition improved so he was not entitled to either component. 1.7.11 All SREL claims will be clearly flagged. HPs must also consider the use of other treatments such as psychological therapies. Helps you take control of your household spending. Pip telephone assessment experience. The HP must quantify the proportion of good days to bad, for example if the claimant has epilepsy it is a question of the type, frequency and after effects of the seizures. PIP telephone assessment nice timing - Mental Health Forum The mental health conditions that qualify for disability in the UK are depressive disorders, dementia, chronic anxiety such as anxiety disorders, and bipolar disorder. For all incoming calls the callers identity must be verified. Thread starter Seriously; Start date Dec 15, 2020; Prev. The horror stories are, if anything, even worse than they were in May of this year. Should the AR1 be subsequently received by the DWP, it will be tasked to the document received work queue for the appropriate AP. For example, He gets up at and says he can wash and dress without any difficulty; She states that she finds it difficult to lift heavy saucepans. Charities like Citizens Advice and Scope can look over a draft for you, or they can help you write the entire form. Where there is a complex, fluctuating condition strong consideration should be given for individual justifications being required. The assessment considers the overall impact of a claimant's. Where deemed necessary, they may be asked to provide other free of charge relevant evidence to support their request, for example evidence from a social worker, community nurse or carer that shows why a home consultation would be appropriate. It should be explained that the assessment focuses on the effects of their health condition or impairment on their day-to-day life, looking at what they can and cannot do in relation to the daily living and mobility activities. Claimant experience of telephone-based health assessments for PIP, ESA PIP for Depression and Anxiety | Disability Claims You can request a copy of your report once the DWP writes to you with a decision. Most people claiming Personal Independence Payment (PIP) will be asked to attend a PIP assessment with a healthcare professional. The DWP will wait 7 working days for the DS1500 to be returned before making a referral to the AP. The actual amount of PIP you can get depends on the number of points awarded by the Department for Work and Pensions (DWP) for both components. PIP telephone assessment | Page 2 | Mental Health Forum Hi Zoe, I had my PIP telephone call last July and I have only just won my case. It must be the claimant who attends any consultation. The psychological examination will be asking your thoughts and feelings about your present concern. Independent Assessment Services | At Your PIP Consultation PIP Rates For Mental Health (A Brief Guide) | OptimistMinds 1.6.52 Claimants have a right to be accompanied to a consultation if they so wish. im glad so many people have been awarded pip,but to me mine was and still is depressing,i had my phone assessement on the 27th of january,ive had my condition still july 2020,my condition is osteoarthritis in both hips,i have lld,and these conditions affect my knees,groin,lower back,and basically pain all the way done to my ankles,i have to use How much Universal Credit can I get for mental health? These occasions are expected to be rare. The AP then conducts the assessment, gathering any further evidence necessary before providing an assessment report to DWP. 1.6.24 Evidence gathered in the functional history is an important part of the assessment process as it should provide the CM with a clear picture of the claimants day-to-day life. Ask for the assessor to be the same gender as you. 1.13.8 If there are changes to the descriptor choice, the HP should complete clerical form PA6 to highlight the evidence used to support any changes and provide full justification for their choice. 1.11.3 Where the DWP CM is unable to make a decision and more evidence is required, the case will be sent to the AP to be dealt with as business as usual. We explain the following PIP tips: When you receive your PIP assessment appointment letter, you can check with your assessment provider that your assessment centre has everything you require to make you feel more comfortable. When weighing up the evidence, it is important to highlight any contradictions and any evidence that does not sufficiently reflect the claimants health condition or impairment or the effect on their daily life. . If the presence of a companion becomes disruptive to the consultation, the HP may ask them to leave. They will discuss your capability to do daily tasks with your disability, illness or health condition. 1.7.13 In SREL claims, HPs are required to advise on: whether they consider, on balance, the claimant is or is not terminally ill under the prescribed definition. 1.8.7 For a scoring descriptor to apply, the claimants health condition or impairment must affect their ability to complete the activity on more than 50 per cent of days in the 12 month period. It is important to understand that more than one of these time frames for fluctuation may apply to an individual claimant. Such cases will be flagged to the AP at the point of referral. Care should be taken, as always, to avoid creating stress or anxiety for the claimant. 1.15.5 UK GDPR defines special category data, and if consent is being used as a condition for processing the data, the consent must be explicit consent. 1.4.8 A written record should be taken of any telephone discussions seeking further information and the content included in the assessment report provided to DWP or via the PIPAT. That said, the HP should make every effort to obtain evidence in order to conduct a paper-based review in these circumstances. Informal observations are of importance to the consultation, as they can reveal abilities and limitations not mentioned in the claimant questionnaire, supporting evidence or during the history taking for the consultation. If the health professional involved in the claimants care remains unwilling to provide the information, an appropriate alternative person - for example their consultant - should be telephoned. someone to monitor your mental health. 1.2.1 The HPs role is to assess the overall functional effects of the claimants health condition or impairment on their everyday life over a 12 month period, using the assessment criteria. PIP Assessment Questions On Mental Health | OptimistMinds 1.8.14 The advice must be able to stand up to challenge and the HP should draw out key evidence in support of their choice of descriptors in the report, drawing fact-based findings and/or well supported opinion from all of the evidence. Where the HPs opinion differs from other opinions on file for example in further medical evidence or a previous HPs advice then a full explanation of the reasons for the difference of opinion should be given. A companion should be in the room for an examination only if both the claimant and the HP agree. This will include details of the claimants key supporting health professional and basic information about their mobility. In addition, young people may have limited experience undertaking many activities unsupervised in an independent environment. If you say you came alone on the train, theyll make a note that you can travel alone on public transport.