Info on Sunset Resorts, Cancun & Playa del Carmen The second most common complaint is that Sunset Group uses high-pressure sales tactics. That was enough though. You can research this more easily by reading ratings and reviews of the timeshare exit company in question online . What should we do? Of course they continue to respond with the "we are not interested at this time" for the past 2 years. i am assuming that you will get this message? I refused to proceed and insisted travel package detail. If someone wants to make a discussion forum and share information, contact me In the presentation, they claim that the all-inclusive is for corporate weeks only, and for regular weeks they can choose whether or not to pay for the all-inclusive. We were being scammed and taken advantage of financially. In fact, some people have said its impossible to cancel, and youre stuck paying the maintenance fees for the rest of your life. FBI are investigating on that matter for international crime. Timeshare vendors often encourage people to go to a timeshare sales presentation by offering incredible prizes if they stay the entire presentation. We are Americas #1 Timeshare Exit Resource and we prioritize timeshare owners. In some cases, your timeshare developer may offer an official exit program. The last thing you want is to hand over your hard-earned money to a scammer. I will continue contacting appropriate websites and agencies to present and/or post my case and the ongoing issues I have with Sunset and their goal to keep our money. This deposit, which we didn't even realize was being applied to a credit card that they apparently opened for us. Some of the lies: Are you surprised, you shouldn't be. We finally were contacted by a person named Rosalia Silva Campos. Therefore we are being charged a higher maintenance fee and receiving a lesser accommodation exchange with RCI. Since I was not conned into buying the travel package, I can not confirm that each of those properties are complicit with this apparent scam. But opting out of some of these cookies may have an effect on your browsing experience. If the plaintiff loses the case, no one is compensated. If your timeshare developer is involved in a class-action lawsuit, sometimes you may be able to join in. This dropped to around 38 thousand when we were told they would purchase a U.S. timeshare we had for 30 thousand dollars. Many people believe that these properties are wonderful and perfect for a holiday, but soon realize they made a mistake in purchasing from this company. Sunset Beach Group review: Scam. How to get rid of Starwood Timeshare Cancellation? This is multiple scenarios with the same story. I cannot even sell mine for $1. then they wanted to combine 2 contracts in 2018 into one and sell us more perks. Business Profile Sunset Solutions Group LLC Collections Agencies Contact Information 200 E Arrowhead Dr Ste 5 Charlotte, NC 28213-6465 Visit Website (980) 938-5562 12 10 complaints closed in. This is usually the most difficult route, as most people are not familiar with the process and it can be tough to find a buyer. How to Get Rid of a Timeshare with a Mortgage Balance? Terrible company. Sue me [censored]es! Can You Get Rid of a Sunset Group Timeshare? 2. The Utah State Archives is the repository for many judicial/court records, including the Utah State Supreme Court and many county district courts. There sat another lady who showed us where our hotel was for the week and gave us a map of the area. Therefore, we used the five day right of rescission as stipulated in the contract. this triggered my PTSD. I cannot use my name but was scammed also. They got me too. How to Get Rid of a Timeshare in Florida? They had already charged my credit card for the deposit. I believe we should do something about it, as I understand Mexican regulations forbid the offering of gifts, free vacation certificates or any other promotion strategies without informing the consumer the specific purpose of the offer. Marketing 4 Sunset group took advantage of us and I beleive they are taking advantage of thousands of Americans! The biggest reason we started our review website is to bring awareness of the many timeshare exit scams. 1. We would alert against working with companies that have been known to scam individuals. They did honor the initial agreement and pay for the SUV rental, and our transportation to and from the resort. There are other, more trustworthy organizations out there that can assist you with dropping your timeshare contract. I also consent to use of emails and the use of an automated dialing device and pre-recorded messages. In one lawsuit, a class-action was filed against Sunset World Resorts & Vacation Experiences, alleging that the company engaged in "bait and switch" tactics. We also suggest never working with an organization without first having everything recorded in an official agreement. Submit a complaint and get your issue resolved. By providing my contact information and clicking submit, I am giving TimeshareExitAdvice.com and its partners permission to contact me about this and other future offers using the information provided. But the contract actually lists only 7 months out of the year that we are allowed to use our "week". While its difficult to track down data on the best way to get rid of a Sunset Group timeshare, you do have choices. The first was to continue with the upgrade - which we did not want. Update: Did get my money back from the credit card company, was sent to a collection agency. The second was - they would keep our deposit as the activation fee and gives us 20 extra corporate weeks and a paid membership for two years with Ice Gallery, which is suppose to be worth thousands according to them. He said they will process my deposit refund. They can choose to use some weeks and rent others so that they have free vacations, or rent them all so that they can pay off their membership quicker. The clients are referred to a rental company that charges them a listing fee to market the property and does not rent any weeks. www.sunsetscam.com Average Cost to Get Out of Your Timeshare? Sunset Group Class Action Lawsuits Avoid Timeshare Exit Company Scams Cancel Your Timeshare with a Trustworthy Company Summary Sunset Group, which also goes by Sunset Hotel Group and Sunset World, is a timeshare company with properties throughout Cancun and Riviera Maya in Mexico. www.sunsetscam.com. sunset group / fraud and dishonest. Be sure to document everything and consult an attorney if you have any questions along the way. These cookies will be stored in your browser only with your consent. At the end of the day, staying at an all-inclusive private residency 1week that they say I would 'own' would cost $971 maintenance fee + $99/pp/pd x 2 people x 7 days = $2357 not including any trade fees. That HSI exchange is suppose to sell the vouchers for you at at least $500 is also abunch of bull. The contract also says a sale or transfer may take "60 days to a year and even that is not guaranteed." The tmeshare industry in Mexico is taking almost a Billion Dollars every year from Americans and Candians. In addition to the fraudulent timeshare contract fee (discrepancies noted below) we were also required to pay an additional fee of $549 to Resorts International Marketing Corp. for exchange purposes and for Sunset to use first several years worth of weeks as credit towards contract fee. Ocean Spa Hotel, Laguna Suites Golf and Spa, Premier Cancun Vacations and more are all part of the Sunset Group. Same issues here, please let me know if you found solutions or atty, or any lawsuit. a complaint VS. Sunset . It all started the moment we stepped off of the airplane in Cancun, Mexico. Unfortunately, we couldnt find anything on the internet about an active lawsuit against the Sunset Group. The plaintiff (or petitioner) notifies the defendant (or respondent) that they have started a court case against them by having them served with a complaint (or petition) and summons. zillayh@gmail.com, We are also victims of Sunset Group. So there is no value or savings hence, there was no benefit for buying the package amidst the Pandemic when international travel is still restricted. Have you ever thought of a class action suit or is that possible for an American citizen to file a class action in Mexico? Sunset World Group is a family-owned Mexican company and a leader in the hospitality industry, offering authentic and unforgettable vacation experiences in Cancun and the Riviera Maya. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are as essential for the working of basic functionalities of the website. At that point though I had caught them in so many lies and fraudulent claims that I just kept saying NO NO NO. I acknowledge that this consent may only be revoked by email notification to info@mytimeshareexitreviews.com. Sunset Riviera Maya One of the world's premier ecotourism destinations, Riviera Maya has 80 miles of pristine beaches, world-famous coral reefs and fascinating Mayan treasures. Get Rid of Timeshare Inherited from Parents? They offer via text Ocean Spa Hotel and Laguna Suites and Spa under the website: www.sunsetworldresorts.com. Search Close. By the end of the day they were down to $4000 for a 10 week base, + 10 weeks options, + 10 weeks corporate giveaways, + a free cruise for a 10 year contract. If they dont have a rating, or their grade is very low (an F especially), then its best to avoid them. If they try to weasel their way out of using one, that should be an immediate cause for concern. Unfortunately we used to enjoy going to Mexico many times in the past but now we will never go to Mexico or buy anything that is made there. The initial contact person posted on FB that she is a supervisor in a Cancun Resorts and she wants to sell her vacation. Share this info with your general attorney, the Federal Trade Commsision, the Consulate of Canada and USA in Cancn as well as any government agency that you believe might be interested in putting pressure in the Mexican Government to stop these companies from scamming more honest people. I'd like to see if any of our government agencies can at least stop them from doing business in the U.S. The complaint has been investigated and resolved to the customers satisfaction. BIG MISTAKE! On September 5, 2007, we notified Patricio Muldowney, a sales manager at Sunset Fishermens, of our intention to exercise our rights and cancel our contract within the 5 working days provided under Article 56 of Mexican Federal Consumer Protection law. I'm in the process of calling the BBB and seeing what they can do. Just sick to think that they get you right at the airport wanting you to come the very next day because they know if they can get you to sign that day that you will more than likely not read the pile of documents before your vacation is over. After years of going we were surprised about 4 years ago and taken to Tres Rios for our week because of renovations at Sunset Fisherman. Cancun, Quintana ROO Mexico C.P. When I get back to USA, another man from their company called me and asking the reason of my cancellation and said that the refund will be delayed because the reason of cancellation is personal and has nothing to do with them.