Water temperatures above 125oF can cause severe burns or death from scalding. Shipping Dimensions: 37.50 H x 24.60 W x 12.60 D. Shipping Weight: 83.0 lbs Open the drain. Turn off the power and water to the appliance if the water heater is to remain idle for an extended period of time. Similar to the RMTEX-11 are the RMTEX-08 (it has a flow rate of up to 1.95 GPM) and the RMTEX-13 (with a flow rate of up to 3.17 GPM). The Combination Gas Control comes set at its lowest setting for safety purposes. 99. . The popularity of oversize tubs is growing, and so is the demand for large volumes of low-cost hot water. It is also safe, using Guardian OFW overheat film wrap. No, they are not. These tanks are built to last with warranties that exceed many from other manufacturers. Make sure the flammable vapor sensor is not blocked or obstructed. Make sure the cold water supply is sealed and hot water hose connections are tightened. Turn off or remove circulation pumps. Remove the screw attached to the upper heating element access cover and take it off. Problem 4. You need to remove sediment and dust as their buildup may affect the heaters efficiency. However, there are a few checks that apply to multiple models and water heater types: Everything requires some maintenance. Lightweight plastic tank will not rust; ideal in hard water applications. Check to make sure that there is, Check all power and gas supplies, as applicable. Chlorinate the water supply to minimize the smell of hydrogen sulfide or rotten eggs which happens as a result of the cathodic protection process with water containing a high sulfate. Drain the heater and clean it. By creating an account you agree to the Hunker. No, the direct ignition sends a spark to the main burner when hot water flow is detected. The water heater is equipped with a Hot Surface Ignition System which automatically lights the burner. Tankless water heater maintenance is your best insurance policy against unexpected problems. One of them is about adjusting the temperature. Before removing the anode rod, make sure the cold water supply is turned off. Flush the tank by opening the cold-water valve for a few minutes, letting the water drain out of the tank through the hose; then close the cold-water valve. First of all, make sure that you check the venting chart (provided through Richmond electric water heater manual). - YouTube 0:00 / 5:03 I have a richmond encore tankless water heater model RMTGH95DVN. A 29-Gallon tank with a compact design that outperforms standard 40-gallon tanks*, Provides up to 10% more hot water than standard Essentia(register) models*. How Long Does a Water Heater Take to Drain? As long as enough combustion air is provided, Richmond tankless water heaters can be installed in a utility room, garage, basement or attic, or on an outside wall . Richmond's Encore tankless design offers convenience without the high cost of keeping water hot. Use a match or candle flame or smoke. The Power Direct Vent is a seal combustion, direct vent water heater that may be installed up to 60 feet away from the homes outside wall. A Lack of Combustible Air 2.1 How To Richmond Water Heater Pilot Light Won't Stay Lit (Fixed) Read More It automatically shuts the unit down whenever it senses the presence or flammable vapor or the air inlet openings get blocked. Through the sight glass, inspect the pilot burner flame with the main burner off and inspect the main burner while firing. Let the heater heat the water until it is hot enough for normal use. Offering 8.8 GPM, it can provide enough hot water to supply most (if not all) of your appliances at the same time, even if you live in a cold climate. Several common issues are typically related to the Encore tankless unit. No reviews. So we created the Richmond ENCORE Electric Water Heater with LeakGuard . Here is the answer, Rheem Tankless Water Heater Error Code 13. Turn off the power and water to the appliance if the water heater is to remain idle for an extended period of time. Check that all wiring is correct and secure. Table of Contents1 Top 5 Richmond Tankless Water Heaters2 About Richmond3 Richmond Tankless Water Heater Reviews from Consumers Online4 Richmond Tankless Water Heaters Warranty and Customer Service5 Where to Buy Richmond Water Heaters. If you need to reach a higher temperature, such as for commercial usage, you can purchase an upgrade kit. may be familiar with the "cold water sandwich." Learn more. The built in recirculation pump circulates hot water from the water heater and returns the cold water that would normally run down the drain, back through the plumbing, allowing hot water to be ready at the tap without . This information may also be helpful to a plumber or technician if you end up needing one. Youll receive a 12-year limited warranty on the heat exchanger, a five-year limited warranty on parts, and a 1-year warranty for labor. Richmond tankless gas water heaters are more energy efficient than conventional water heaters, because the tankless models eliminate the need for reheating stored water. read more Patrick Next > Atlanta, GA 30328, High Efficiency Condensing with Built-In Recirculation, Corporate Office: 1100 Abernathy Road, Suite 1700. You need to make sure that all faucets are closed. Use this number to contact Ream for tankless water heater support: If you need customer support for your Ream or EcoSmart tankless water heater, contact this Eemax support line: 877-474-6473 Monday - Friday 9am / 5pm Before you call you will need the model number and serial number of your water heater. It has a minimum activation flow rate of 0.40 GPM and an even lower minimum flow rate of just 0.26, meaning youll receive hot water even when the flow is extremely low. hard freeze, now no water comes out of hot To clear the error, try these troubleshooting steps: This indicates an error in the hot surface ignitor circuit. It's expensive to continue to heat and re-heat water when you're not home or not using it. To fix this problem, you first need to purge the air from the gas line and then try again to see it will light. If your gas valve or water valves are not fully opened, this could also cause the ignition to fail. They are small enough to fit almost anywhere in your home. Again, these are field serviceable. Slightly depress the gas control knob and turn clockwise to OFF position. Immediately depress the piezo-electric spark generator button several times until the pilot is lit. This is an exclusive feature of the Richmond tankless water heaters. You dont want it to be blown out. Look in the manual for your specific water heater for these error codes if applicable. Depress and hold the gas control knob all the way down. These are threaded to make them easy to replace, although users will only need to change them infrequently, as they are designed to be durable. If set too low, adjust the water temperature setting to the desired setting. When the faucet is opened, the water flows through the Richmond Tankless Water Heater, which heats it to the temperature youve digitally set. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. UNEXPECTED. Richmond Gas Water Heater features a combustion shut-off device. No, these units cannot be converted from one fuel source to another. Chlorinate the water supply as a way to minimize the smell of hydrogen sulfide or rotten eggs which happens as a result of the cathodic protection process with water containing a high sulfate. Replace the combination gas control (thermostat). FV sensor detected presence of flammable vapors. We have a full line of standing pilot, intermittent spark, direct vent, sealed combustion and high efficiency commercial water heaters. If your attempts to light the pilot burner have been unsuccessful, there could be air in the gas line. Water Tech Advice is a participant in the Amazon Services LLC Associates Program and other partner programs, which are affiliate advertising programs designed to provide a means for sites to earn advertising fees by referring users to merchant stores. If you are unable to light the main burner to your Richmond power vent water heater, it may be due to the following issues: There are several possible causes for this problem: Check this too: Kinetico Water Filter Troubleshooting. Fold the insulation and expose the thermostat. This feature improves the energy efficiency of the water heater. The best models utilize condensing . In 2017, the Department of Energy required manufacturers to calculate the UEF based on how efficiently each water heater uses energy in real-world usage scenarios. Depress the COOLER button until only the WARM indicator light is lit. Through the sight glass, inspect the hot surface ignitor with the main burner off and inspect the main burner while firing. The same process also ensures that the water heaters are reliable, that performance is consistent across every product line, and that models all meet government regulations. Turn on a hot-water faucet tap (such as a bathroom sink faucet) to allow air into the hot-water piping and prevent suction that hinders drainage. Circulates hot water from the heater through the homes plumbing allowing hot water to be ready at the tap when needed. Turn off the gas valve (for gas heaters) or the circuit breaker (for electric heaters), and let the water in the heater cool completely. you need to keep an eye out for mineral buildup inside your water heater. Set the thermostat dial to desired setting by turning dial counter-clockwise. Each reference mark above or below these points indicates an approximate change of 10oF. The largest is the whole-house the RMTEX-36 (a 36 kW-unit), which is suitable for average to large homes. If there is soot or deterioration, contact the local gas utility to fix the problem and clean the flue, or replace the flue, flue baffle, and venting system before resuming operation of the water heater. Lastly, check the valve error codes. The Combination Gas Control (Thermostat) has a built-in safety shut-off device that is designed to shut off the gas supply to the burner if the pilot is extinguished for any reason. The burner chamber is a sealed area and it is recommended that cleaning of the burner is done by a qualified service personnel. It also has a first-year in-home labor warranty. Go to the next step if you do not smell gas. Your water heater may struggle to supply the hot water needed or shut down altogether if it becomes overloaded. Rheem Manufacturing Company These can also be helpful to a technician. You need hot waterand peace-of-mind. The Digital Temperature Controller can be mounted in any room. The LED status indicates the pressure switch remained opened longer than 5 seconds after the combustion blower was energized. Why keep 40-50 gallons of water hot when you don't need it? Do not attempt to remove the inner door. Best Richmond Tankless Water Heaters. The troubleshooting for each of these heaters is a little different as their mode of operation isn't completely the same. If you buy something through a referral link on our site, we may earn an affiliate commission at no extra cost to you. It may be set too low. Tank water heaters do not You can use a vacuum cleaner on the burner and floor shield inside the water heater. Birds nest, rodents and wasps nest can also block your venting, so be sure to thoroughly examine all vents that are located or lead outside your home. But if it happens, use the ignition to turn the pilot on again. If you have an electric unit from Richmond, you may have experienced a sudden temperature change in your shower. Testing takes place at the Richmond laboratory as well as at third-party locations to ensure impartial results. Dont use force. Rinnai is known for their innovative tankless water heaters, such as the RUCS65iN and the RUR98iN. Periodically, lift and release the lever handle on the temperature pressure relief valve, located near the top of the water heater, to make sure the valve operates freely. It may be the smallest model in the Encore RMTG series but the 7.0 outdoor model is ideal for all situations when you need hot water, since it reaches a maximum of 7.0 GPM. The smallest model in the range is the RMTEX-04 (a 3.5 kW-unit), which provides just 0.9 GPM. Heaters in the Encore RMTG series even have an optional maintenance notice setting. Plus, they connect to Metalfab 3-inch/5-inch concentric venting without needing an adaptor. This can take up to 24 hours. Why Does My RV Carbon Monoxide Detector Keep Going Off? The water heater and its gas connections must be leak tested at normal operating pressures before placing it in operation. First shut off gas to the water heater at the manual shut-off valve. Our Xtreme models will provide up to 756 gallons of hot water in an hour; and recover the tank contents in as little as 8 minutes! Get the latest in Richmond Racing news. Atlanta, GA 30328, Residential Condensing Tankless Water Heaters. Low voltage to the water heater. Inspect the combustion air-inlet and vent systems. The combination gas control was set at its lowest setting before the water heater was shipped from the factory to comply with safety regulations. For standard tank-style (gas or electric) heaters, the procedure is likely to follow these basic steps: Richmond water heaters have a warranty that is specific to your water heater. Strategically position risers in the water pipe system or use water hammer arresting devices to minimize the banging noise that can occur as result of rapidly closing faucets or solenoid valves in automatic water-using appliances. 0 back, 1/2 sides, 12 top, 12 bottom, and 12 front. All gas models are compatible with a -inch gas line and have a 3-inch/5-inch concentric vent system along with an integrated condensate collector. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. 3 Richmond Tankless Water Heater Reviews from Consumers Online, 4 Richmond Tankless Water Heaters Warranty and Customer Service. Contents show 1 1. Having a Tankless Water Heater Problem, But Unsure the Exact Problem? Check your heaters power supply. Tankless FAQs What is a tankless water heater? Turn off the circuit breakers and make sure that there's no longer any power supply to the heater. Sophisticated technology has reduced the size and increased the features and benefits. In 2015, new efficiency standards were enacted that required many manufacturers to increase the size of their water heaters. ON/OFF Dial Control with adjustable digital temperature display. Featuring ThermaCirc360 technology, Rinnai water heaters are a solid choice for homeowners looking for an efficient, quality water heater that will save energy and produce unlimited hot water. If you choose the outdoor model instead, you should note that it has a lower energy efficiency rating of 0.81 UEF which is only a minor difference. Check the gas supply pressure and manifold pressure. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. Gas control problem-Contact a qualified service technician to inspect and fix the issue. Increase supply voltage to rated voltage. Although the majority of Richmond heaters are tank models, the most energy-efficient and technologically-forward models are all tankless heaters. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright . If you take the matter in your own hands, you run the risk of voiding any applicable warranty. Make sure that your heaters power (within the breaker panel) has been turned off, Remove 2 screws that secure the upper side cover, located on the tanks side, Lift and remove the insulation so you can expose the thermostat. The error code 13 keeps coming on even after I reset Mike R., Plumber 16,751 Satisfied Customers 20 years of plumbing experience, including high end homes and service. Just as your car requires periodic maintenance, so does your water heater. The Rheem website has a tool for checking and verifying your warranty to see if it has been registered by the homeowner or installer. At least once a year, lift and release the lever handle on the temperature pressure relief valve to make sure the valve operates freely. Always check the. These are The Easy Steps. These cookies ensure basic functionalities and security features of the website, anonymously. Any cold water that you are experiencing in On the Richmond website, youll find an online form to submit a question, complaint, or comment. Most efficient water heater available with up to $5,000 in lifetime savings and less than 2 year payback*. Rheem fault code 05 - Indicates imperfect combustion. It has a slightly higher energy efficiency of 0.82 UEF (compared to 0.81 UEF). So we created the Richmond ENCORE Electric Water Heater with LeakGuard. If incomplete combustion is detected, the water heater corrects the problem to provide clean, efficient water heater operation at all times. Atlanta, GA 30328. We use cookies to ensure that we give you the best experience on our website. It indicates the water temperature sensor is either open or is short circuited. For greater hot water needs, you have the 8.4 indoor model in the Encore RMTG series. Copyright 2004 - The result is that many Richmond water heaters are up to 2 smaller than competitive models. Check for any error codes. Try ourProduct Selector to find the perfect hot water solution for all your needs. Toggle the ON/OFF switch located on the blower assembly to the OFF position. Well water can cause a quicker buildup of debris Open a hot water faucet or lift the handle on the relief valve to admit air to the tank. Recommended Environment: Indoor. The cookie is used to store the user consent for the cookies in the category "Other. Richmond is one of the reputable brands, with several quality appliances on offer. Tankless Water Heater Electric 18kW 240 Volt, thermomate On Demand Instant Endless Hot Water Heater, Digital Temperature Display Easy Installation, for Residential Whole House . This is also a means of assuring that there is power to the water heater. The digital display makes it simple to set the water temperature. They come in different types like gas, electric, tankless, and specialty water heaters. To fix the issue, try the following troubleshooting steps: This error code indicates that there is a problem with the internal circuit. The best way for you is to go to the official website and find thorough information there. If so, you may need to clean, repair or replace the pilot burner to fix the problem. This water heater uses heat pump technology to achieve a 3.55 uniform energy factor. Slightly depress the gas control knob and turn clockwise to OFF position.